Viewing Schedule & Feedback Log (Excel)

Four viewings scattered across four evenings gives you four vague impressions. Four viewings in one two-hour window gives you a read on your pricing, one trip for the owner, and buyers who see each other in the doorway.

This sheet plans the block and captures what came out of it — including the one question that actually gets an honest answer, which is not "did you like it?"

Ask instead: "If you were buying it, what would you want changed about the price or the property?" Four versions of that answer in one afternoon tell you whether it is the flat or the number.

What is in the file

• A Viewing schedule sheet for planning blocks — slot times, buyer, property, confirmation status and gate arrangements
• A Feedback log with a column for the honest objection, one for what they compared it to, and one for the follow-up sent
• An Objection summary that counts how often each objection comes up, so a pattern is visible after one weekend
• A short sheet on running the block — what to do before, during and after

Before the block

• Book four buyers fifteen to twenty minutes apart in one two-hour window
• Confirm each slot the morning of, and again an hour before
• Sort the society's visitor process with the guard in advance — fifteen minutes at the gate kills a slot
• Ask the owner to be out, lights on, curtains open

During

Meet each buyer at the gate. Let them walk the flat first, in silence. Answer questions, do not narrate. Volunteer one honest drawback — it buys credibility for everything else you say.

After

Message each of them the same evening, while they still remember the specifics. Log the objection in the sheet before you do anything else — by tomorrow it will have blurred into "it was fine".

When the same objection appears three times, you have your answer, and it is usually the price rather than the property.

Questions

This is a working template, not legal, tax or financial advice. Requirements differ by state and by transaction — have a lawyer and a chartered accountant confirm anything that matters before you or a client rely on it.